Utilities
The utilities sector has undergone huge change over the past few years. Market deregulation has driven innovation and investment in technology in the battle for market share.
Successful utilities companies have focused on the efficient management, storage and use of customer information to develop and take new products and services to market more quickly. Customer Relationship Management (CRM) and Enterprise Information Management (EIM) technologies can be catalysts for improving efficiencies and helping companies comply with regulatory changes.
However, technology is only part of the solution as organisational change and business processes also need to be aligned in order to realise the quickest return on investment.
Parity has been working in partnership with the utilities industry to meet these challenges for over 30 years. Our clients rely on Parity’s experienced consultants to provide business consultancy, bespoke systems development, applications management, training and staffing to augment their own capabilities. Our utilities clients include: Northern Electric, Northumbrian Water, Northern Ireland Electric, ScottishPower, and St. Clements Services.




