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Generic Service Management
Generic Service Management courses can provide skills that are directly relevant to service management, but are not necessarily based directly on the ITIL® best practice guidelines. Many add new dimensions or views to the way in which your organisation delivers, supports and manages its IT Services.
Parity’s service management courses also prepare you for the internationally recognised ISEB qualifications
Parity’s Generic Service Management training courses
- Designing a Service Catalogue [DSC]
- Implementing Business Continuity Management Infrastructure [IBCM]
- ISEB Certificate in Business Continuity Management [CIBCM]
- Outsourcing your Applications and Services [BAO]
- Planning and Implementation Techniques for Service Management [IPI]
- Service Management Overview [SMO]
