Return on investment
Organisations are operating today in a climate where there is a tighter focus than ever on cost-consciousness, with budgets under constant scrutiny and threat. It is an enormous challenge to ensure the survival of the people development budget and thus enable this vital investment for the future to continue. Every effort must be made to prove the effectiveness of people development. The ideal is to be able to present hard evidence that a positive return on investment or return on public expenditure (ROI/ROPE) has been achieved.
One of the key factors in achieving ROI evidence that is accurate and defensible is that the process should take account of any other influences that might have been in play and consequently have an influence on the outcome. This can be more or less difficult depending on the circumstances and can have a bearing on when to strive to achieve good, robust measurement of ROI and when it is more appropriate to evaluate at a lower level. By categorising people development activities, a good indication can be gained of when to go for full ROI and when to settle for evaluating amongst the lower levels.
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